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Daniel’s Emergency Room Journey

From the Patient Journey series

Phase 3   

Visual Novel    |    Basic   

Duration  6 minutes

This patient journey provides context that we use to launch learners into several related topics. As you will see on the panels, there are orange pins that learners can click on to delve into these topics. We invite you to tell us what topics you think should be added, and what kind of content would be useful for you and your team.

Click for more...
  • Panel 3, pin 1: Links to an animation explaining what “Out-of-Network” means.
  • Panel 3, pin 2: Links to a Bite-size Insight explaining why verifying a patient’s insurance card is important, from the provider’s perspective.
  • Panel 3, pin 3: Links to an animation explaining what a “Deductible” is.
  • Panel 5, pin 1: Seeking your input as to why, from both the provider and insurer’s point of view, it’s important for the nurse to document the patient information.
  • Panel 7, pin 1: Seeking your input as to why it’s important for a physician to explain things to patients, as well as any other learning points you think we should include.
  • Panel 7, pin 2: Seeking your input regarding a physician’s perspective of the documentation process.
  • Panel 7, pin 3: Seeking your input as to what you think should be covered regarding drug formularies and the Rx process.

Change History

May 16, 2018

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Older Changes

May 14, 2018

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May 10, 2018

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  • Curabitur lacus nisl, tincidunt a ullamcorper ut, vestibulum sed ante.
  • Nulla sagittis enim nec neque iaculis, nec lacinia elit rhoncus.

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